Privacy Policy

Effective November 11, 2026

AdHearance LLC ("AdHearance," "we," "us") respects your privacy. This policy explains what information we collect through adhearance.com and our tester program, how we use it, and your choices.

Information we collect

• Information you give us: name, email, phone, shipping address, who referred you, your eligibility answers, your tester agreement and signature, and the feedback you submit.
• Information collected automatically: basic device and usage data such as browser type, pages visited and referring site, collected through cookies and similar tools, including Google Analytics.

How we use it

• To run the tester program: confirm eligibility, send your agreement, ship or hand off product, and send check-in reminders.
• To respond to your questions and any reaction you report.
• To improve our products and website.
• To use your feedback, quotes, name or photos in marketing only if you chose that option in your tester agreement.
• To send you emails or texts. You can opt out at any time by clicking "unsubscribe" or replying STOP.

How we share it

We do not sell your personal information. We share it only with service providers that help us run our business (for example, our CRM and e-signature platform, email and text delivery, website hosting, analytics and shipping carriers), when required by law, or as part of a sale or reorganization of our business.

Health-related information

Our products are cosmetics, and we are not a healthcare provider. If you tell us about a skin reaction or other personal detail, we use it only to respond to you and improve our products, and we limit who can see it.

Data retention and security

We keep your information only as long as needed for the purposes above or as required by law, and we use reasonable safeguards to protect it. No system is 100% secure.

Your choices and rights

You may ask to see, correct or delete your information, or withdraw marketing consent for future use, by emailing [email protected]. Depending on where you live, you may have additional rights under state law, and we will honor them.

Children

Our website and tester program are for adults 18 and older. We do not knowingly collect information from children.

Changes

We may update this policy. The effective date above shows the latest version.

Contact

AdHearance LLC, 1072 E 920 N, Orem, UT 84097 · [email protected]